Request a Callback
Fill in your details and we'll call you back
Request a Callback
Fill in your details and we'll call you back
Get In Touch
Whether you have a blocked drain emergency or need routine maintenance, we're here to help. Fill out the form with your details and photos/videos of the issue, and we'll call you back promptly.
Phone
076 511 1181
Available 24/7 for emergencies
Send us a message
Quick response guaranteed
info@mrdrainmrsewer.co.za
We'll respond within 24 hours
Location
Spartan Crescent, Eastgate Ext 20, Sandton, Johannesburg, 2090
Serving all of Johannesburg & surrounds
Request a Callback
Fill in your details and we'll call you back
What Happens Next
After You Get In Touch
Here's what happens from the moment you get in touch — no mystery, no over-promising.
You call or submit the form
We answer day or night. Our dispatcher takes down the basics: your address, the type of issue, and how urgent it is.
We assess and dispatch
Emergencies are prioritised. We give you a realistic arrival window over the phone — typically 60 to 90 minutes during working hours, often faster.
We arrive, inspect, and quote
Our technician looks at the line, explains what's likely wrong, and gives you a fixed written quote before starting any work. No call-out fee, no pressure.
Service Areas
Johannesburg Areas We Cover
We cover the full Johannesburg metro for drain unblocking, sewer work, and CCTV pipe inspections. Whether you need commercial drain unblocking Johannesburg businesses rely on, or residential help in one of the suburbs below, we're ready. Can't see your area? Call us anyway — we regularly travel further for established clients and maintenance contracts.
FAQs
Before You Call
How quickly will someone call me back?
Usually within 15 minutes during working hours, 30 minutes after hours. For genuine emergencies — overflowing sewage, active flooding — skip the form and call our emergency line directly so we can dispatch a crew immediately.
Do I have to provide photos or videos when I submit the form?
No — they're optional. But a quick photo of the blocked drain, the affected area, or any water damage helps our dispatcher give you a more accurate arrival time and ensures the technician arrives with the right kit. If you can safely take a photo, please do.
Will I get a quote before you start work?
Yes. We don't charge a call-out fee. Our technician inspects the line on arrival, explains the likely fault, and gives you a fixed written quote before any work begins. You decide whether to proceed.
Can you come out after hours or on weekends?
Yes — we operate 24/7 across the Johannesburg metro, including evenings, weekends, and public holidays. After-hours rates apply for emergencies, but we always quote upfront. No surprise charges.
What information should I have ready when I call?
Your address, a brief description of the problem (which drain, what you're seeing), when it started, and whether there's active flooding or sewage overflow. That's enough for us to dispatch the right crew with the right equipment.